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Apollo.io

Slowness observed in background jobs

Degraded Lasted 1h 38m · started · Apollo.io's page

Level
confirmed
Worst impact
Degraded
Down Index
18of 100

What to do

  • Check whether your product depends on Apollo.io. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 38m it lasted.

    Anything that failed between 2025-10-31 11:52 UTC and 2025-10-31 13:30 UTC may need a replay.
  • Subscribe to Apollo.io's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=apollo-io works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Apollo.io 4

  1. update

    We're currently investigating an issue in Apollo that's affecting asynchronous job processing across multiple systems. 🔍 Impacted Areas Mobile and email fulfillment: Delays or failures in message delivery. Data indexing: Search results may show outdated data due to indexing delays. AI Powerups: Certain AI features may not trigger or complete as expected. Sequences: Step executions and follow-ups may be delayed. Our engineering team is actively working to identify the root cause and restore normal functionality. We'll continue to share updates as we make progress. Thank you for your patience and understanding.

    provider

  2. update

    We've made progress in restoring several impacted services in Apollo. Mobile and email fulfillment, AI Powerups, and Sequences are starting to recover and are functioning for most users. However, we're still experiencing issues with waterfall-related enrichments, which may cause delays or incomplete enrichment data. Our engineering team is actively working on resolving the remaining issues and monitoring the system for stability. We'll continue to provide updates as we make further progress. Thank you for your continued patience and understanding.

    provider

  3. update

    The issue impacting asynchronous job processing in Apollo has been mitigated. We’re now seeing steady improvement in the processing of waterfall-related enrichments and other dependent async workflows. Our teams will continue to monitor the system closely to ensure full recovery and stable performance. Thank you for your patience while we worked through this issue.

    provider

  4. resolved

    The issue is resolved now

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-053cea55f3

Is Apollo.io still down?

No, this incident was resolved 2025-10-31 13:30 UTC. For Apollo.io's live state, see https://down.guide/apollo-io.

How long did it last?

1h 38m, from 2025-10-31 11:52 UTC to 2025-10-31 13:30 UTC, by the times Apollo.io posted.

What caused it?

Apollo.io hasn't published a root cause. If it does, it shows here.

Where does this come from?

Apollo.io's official status page, https://status.apollo.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.