# Issues with emails on Apollo

- Provider: [Apollo.io](https://down.guide/apollo-io)
- Level: confirmed
- Impact: Degraded
- lasted 4h 6m
- started 2026-01-13 15:19 UTC
- id: DWN-13320bb886
- Official page: https://status.apollo.io/incident/803738

## Updates from Apollo.io
### 2026-01-13 15:19 UTC: update
We are investigating an issue with increased latency for emails on Apollo.

### 2026-01-13 16:25 UTC: update
We are still in the process of identifying the root cause

### 2026-01-13 16:55 UTC: update
We are continuing to investigate the issue and working on a mitigation.

### 2026-01-13 17:36 UTC: update
The team is continuing to investigate the root cause of the issue.

### 2026-01-13 18:24 UTC: update
The team's investigation is ongoing in parallel with a mitigation effort.

### 2026-01-13 19:10 UTC: update
The team has identified the root cause and is currently implementing a solution.

### 2026-01-13 19:25 UTC: resolved
The issue has been mitigated.

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