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Apollo.io

Email related functionality is degraded

Degraded Lasted 43m · started · Apollo.io's page

Level
confirmed
Worst impact
Degraded
Down Index
17of 100

What to do

  • Check whether your product depends on Apollo.io. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 43m it lasted.

    Anything that failed between 2026-03-31 15:20 UTC and 2026-03-31 16:03 UTC may need a replay.
  • Subscribe to Apollo.io's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=apollo-io works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Apollo.io 4

  1. update

    We are observing degradation related to email functionality. Customers will be impacted due to high latency on functionality related to Email

    provider

  2. update

    We are currently investigating elevated latency in our email-related infrastructure. As a result, some Apollo features that rely on email processing may be delayed or degraded for customers.

    provider

  3. update

    **Status:** Monitoring We identified an issue in the database infrastructure supporting some email-related Apollo features, which caused degraded performance and delays for affected workflows. A mitigation has been applied and the impacted cluster is back up. Customers may have experienced slower processing or intermittent issues in email-related features during this period. We are monitoring recovery closely to ensure performance returns fully to normal.

    provider

  4. resolved

    Status: Resolved We identified and mitigated a database infrastructure issue that impacted some email-related Apollo features. Service has been restored, and latency has returned to normal levels. Customers may have experienced delays or degraded performance in affected email-related workflows during the incident window. We will continue to monitor the system closely.

    provider

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Corrections

None so far.

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Questions about DWN-4d556e5aee

Is Apollo.io still down?

No, this incident was resolved 2026-03-31 16:03 UTC. For Apollo.io's live state, see https://down.guide/apollo-io.

How long did it last?

43m, from 2026-03-31 15:20 UTC to 2026-03-31 16:03 UTC, by the times Apollo.io posted.

What caused it?

Apollo.io hasn't published a root cause. If it does, it shows here.

Where does this come from?

Apollo.io's official status page, https://status.apollo.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.