# Email related functionality is degraded

- Provider: [Apollo.io](https://down.guide/apollo-io)
- Level: confirmed
- Impact: Degraded
- lasted 43m
- started 2026-03-31 15:20 UTC
- id: DWN-4d556e5aee
- Official page: https://status.apollo.io/incident/861720

## Updates from Apollo.io
### 2026-03-31 15:20 UTC: update
We are observing degradation related to email functionality. Customers will be impacted due to high latency on functionality related to Email

### 2026-03-31 15:40 UTC: update
We are currently investigating elevated latency in our email-related infrastructure. As a result, some Apollo features that rely on email processing may be delayed or degraded for customers.

### 2026-03-31 15:48 UTC: update
\*\*Status:\*\* Monitoring
We identified an issue in the database infrastructure supporting some email-related Apollo features, which caused degraded performance and delays for affected workflows. A mitigation has been applied and the impacted cluster is back up.
Customers may have experienced slower processing or intermittent issues in email-related features during this period. We are monitoring recovery closely to ensure performance returns fully to normal.

### 2026-03-31 16:03 UTC: resolved
Status: Resolved
We identified and mitigated a database infrastructure issue that impacted some email-related Apollo features. Service has been restored, and latency has returned to normal levels.
Customers may have experienced delays or degraded performance in affected email-related workflows during the incident window. We will continue to monitor the system closely.

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