# Some AI Assistant requests are encountering errors

- Provider: [Apollo.io](https://down.guide/apollo-io)
- Level: confirmed
- Impact: Partial outage
- lasted 36m
- started 2025-10-16 17:53 UTC
- id: DWN-abf9c09e53
- Official page: https://status.apollo.io/incident/744919

## Updates from Apollo.io
### 2025-10-16 17:53 UTC: update
We’re having some trouble with AI Assistant requests failing to be processed. We’re working to fix the problem as quickly as we can and we’ll share another update shortly.

### 2025-10-16 18:00 UTC: update
A likely root cause has been identified. We expect the issue will be mitigated within 30 minutes.

### 2025-10-16 18:29 UTC: resolved
The issue has been mitigated, but there is an ongoing issue with our cloud vendor so we will continue to monitor.

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