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Apollo GraphOS

Field and coordinate usage metric ingestion

Partial outage Lasted 17h 3m · started · Apollo GraphOS's page

Level
confirmed
Worst impact
Partial outage
Down Index
46of 100

What to do

  • Check whether your product depends on Apollo GraphOS. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17h 3m it lasted.

    Anything that failed between 2026-06-28 03:13 UTC and 2026-06-28 20:16 UTC may need a replay.
  • Subscribe to Apollo GraphOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=apollo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Apollo GraphOS 4

  1. investigating

    We are investigating suspected data loss for field and coordinate usage metrics for all customers.

    provider

  2. monitoring

    Field and coordinate usage metric ingestion is functional and lag is trending downwards. We estimate 8-10 hours for full recovery.

    provider

  3. monitoring

    The backlog of object field, input object field, and enum value metrics are now being processed but we expect the backlog to take 8-10 hours to be fully processed. For a period of time between 4 am and 9pm on June 27 UTC we expect there to be data loss for input object field and enum value metrics, as well as the client and operation breakdown of object field metrics. No other metrics (operation, trace, etc.) are impacted.

    provider

  4. resolved

    The backlock of schema coordinate (object field, input object field, and enum value) metrics has now cleared and there is no more metric ingestion delay. The metrics for input object fields, enum values, and the operation and client breakdown of object fields is inaccurate for June 27 4-5am and 8-9pm, and missing between 5am to 8pm (all times in UTC). All other metrics were not impacted.

    provider

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Corrections

None so far.

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Questions about DWN-24d767bd7b

Is Apollo GraphOS still down?

No, this incident was resolved 2026-06-28 20:16 UTC. For Apollo GraphOS's live state, see https://down.guide/apollo.

How long did it last?

17h 3m, from 2026-06-28 03:13 UTC to 2026-06-28 20:16 UTC, by the times Apollo GraphOS posted.

What caused it?

Apollo GraphOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

Apollo GraphOS's official status page, https://status.apollographql.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.