# Degredaded performance across several Apollo GraphOS services

- Provider: [Apollo GraphOS](https://down.guide/apollo)
- Level: confirmed
- Impact: Degraded
- lasted 3h 20m
- started 2025-11-21 18:05 UTC
- id: DWN-266dda099a
- Official page: https://status.apollographql.com/incidents/01KAKSFGSFJPVBPM39Z1YHC9F7

## Updates from Apollo GraphOS
### 2025-11-21 17:51 UTC: investigating
We're seeing increases in latency across a few different Apollo services. You may be seeing latency issues with proposals, checks, and studio.

### 2025-11-21 17:56 UTC: investigating
Platform API is also seeing degraded performance, which we are investigating

### 2025-11-21 19:01 UTC: investigating
We're still investigating the root cause. We're seeing some recovery, but not to full recovery

### 2025-11-21 19:55 UTC: investigating
We're continuing to investigate the root cause of the issue. Some customers are reporting significant improvements in performance.

### 2025-11-21 20:44 UTC: monitoring
We've implemented a fix and are monitoring the system.

### 2025-11-21 21:25 UTC: resolved
The issue has been resolved.

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