Skip to main content
Apollo GraphOS

Router Licensing impacting multiple customers

Degraded Lasted 3h 4m · started · Apollo GraphOS's page

Level
confirmed
Worst impact
Degraded
Down Index
33of 100

What to do

  • Check whether your product depends on Apollo GraphOS. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 4m it lasted.

    Anything that failed between 2026-06-01 08:35 UTC and 2026-06-01 11:39 UTC may need a replay.
  • Subscribe to Apollo GraphOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=apollo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Apollo GraphOS 4

  1. investigating

    Some Router deployments are experiencing issues coming online due to a message around licensing. We are investigating.

    provider

  2. investigating

    We are continuing to investigate.

    provider

  3. monitoring

    We have seen recovery for about 50 minutes now and we are continuing to monitor the recovery. If you find that you are impacted by a licensing message on Router startup, please open a ticket with our support team.

    provider

  4. resolved

    After extended monitoring, we have confirmed that the issue is resolved. Post-incident action items will continue after the end of the incident. As with all incidents, we will be conducting an internal post-mortem. We appreciate your patience.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-30c08ceab4

Is Apollo GraphOS still down?

No, this incident was resolved 2026-06-01 11:39 UTC. For Apollo GraphOS's live state, see https://down.guide/apollo.

How long did it last?

3h 4m, from 2026-06-01 08:35 UTC to 2026-06-01 11:39 UTC, by the times Apollo GraphOS posted.

What caused it?

Apollo GraphOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

Apollo GraphOS's official status page, https://status.apollographql.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.