- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us, us-east-1
- Down Index
- 44of 100
What to do
Check whether you use Apollo GraphOS in us, us-east-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 17h 4m it lasted.
Anything that failed between 2025-10-20 16:56 UTC and 2025-10-21 10:00 UTC may need a replay.Subscribe to Apollo GraphOS's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=apollo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Apollo GraphOS 7
- monitoring
AWS has reported continued degradation after initial signs of recovery. We are seeing some minor impacts to the AWS Uplink service, which we are continuing to monitor. As we've previously stated we recommend customers to allowlist AWS and GCP Uplink endpoints which Apollo provides. Allowlisting both endpoints will allow seamless fallback if one is having issues. We have not seen any impact to GCP Uplink. Thanks for your patience during the matter and thank you for the AWS teams working toward full recovery.
provider
- monitoring
Apollo Products hosted in AWS may be running into performance issues as problems at the Cloud Hosting Provider are remediated. Please use the "contact support" button in Studio if you require further bespoke assistance from Apollo.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- monitoring
All systems appear operational but some of our 3rd party dependencies have not fully recovered. Will continue to monitor.
provider
- monitoring
Systems remain stable and operational on our side, though we are still monitoring dependent software closely before we mark this resolved. We will post another update within 60 minutes.
provider
- resolved
We will mark this as resolved as issues impacting our service have been resolved either through mitigation or upstream provider resolution. While some of our dependent services have indicated there is on-going stabilization of their own systems (following on the AWS us-east-1 disruptions yesterday) any unresolved items have NO impact to our offerings. In the event that we have new findings or degradations, we will open a new incident. Thank you for your patience while we adapted toward changing circumstances following on yesterday's events, and thank you to teams across the industry who worked (or may still be working) tirelessly toward recovery.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-46ef5d42ec
Is Apollo GraphOS still down?
No, this incident was resolved 2025-10-21 10:00 UTC. For Apollo GraphOS's live state, see https://down.guide/apollo.
How long did it last?
17h 4m, from 2025-10-20 16:56 UTC to 2025-10-21 10:00 UTC, by the times Apollo GraphOS posted.
What was affected?
Apollo GraphOS named in us, us-east-1.
What caused it?
Apollo GraphOS hasn't published a root cause. If it does, it shows here.
Where does this come from?
Apollo GraphOS's official status page, https://status.apollographql.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.