# What broke October 21 to October 27, 2019

- Incidents: 11; major outages: 0
- Downtime: 8m across providers

## Days
- [Mon, Oct 21](https://down.guide/archive/2019-10-21): 2 incidents, 0 major outages
- [Tue, Oct 22](https://down.guide/archive/2019-10-22): 5 incidents, 0 major outages
- [Wed, Oct 23](https://down.guide/archive/2019-10-23): 1 incident, 0 major outages
- [Thu, Oct 24](https://down.guide/archive/2019-10-24): 1 incident, 0 major outages
- [Fri, Oct 25](https://down.guide/archive/2019-10-25): 2 incidents, 0 major outages
- [Sat, Oct 26](https://down.guide/archive/2019-10-26): 0 incidents, 0 major outages
- [Sun, Oct 27](https://down.guide/archive/2019-10-27): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2019-W43), worst first.

- **Shopify**: [UPS shipping rates not available at checkout](https://down.guide/DWN-f59661ae83) (Partial outage; lasted 1h 16m; started 2019-10-25 14:54 UTC; Third party services)
- **Shopify**: [Payment processing failures for merchants using PayPal Express](https://down.guide/DWN-a112345784) (Partial outage; lasted 21m; started 2019-10-23 13:48 UTC; Checkout)
- **Shopify**: [Themes not installing to some shops, problems with downloading shipping labels](https://down.guide/DWN-2a76d78d5f) (Degraded; lasted 6h 53m; started 2019-10-22 20:13 UTC; Admin)
- **Uploadcare**: [Higher latency and increased error rate on CDN and upload API](https://down.guide/DWN-63945196fc) (Degraded; lasted 1h 38m; started 2019-10-24 08:21 UTC; Upload API, CDN)
- **Shopify**: [Problems logging into Shopify accounts](https://down.guide/DWN-4bbc24fb34) (Degraded; lasted 1h 25m; started 2019-10-22 21:19 UTC; Admin, Storefront)
- **Shopify**: [SMS messages for order confirmations not received or delayed](https://down.guide/DWN-dcc0f0a7ae) (Degraded; lasted 23m; started 2019-10-21 19:19 UTC; Admin, Checkout)

## Other weeks
- [Previous week: Oct 14 to Oct 20, 2019](https://down.guide/archive/2019-W42)
- [Next week: Oct 28 to Nov 3, 2019](https://down.guide/archive/2019-W44)

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