# What broke January 20 to January 26, 2020

- Incidents: 6; major outages: 1
- Downtime: 15h 17m across providers

## Days
- [Mon, Jan 20](https://down.guide/archive/2020-01-20): 1 incident, 1 major outage
- [Tue, Jan 21](https://down.guide/archive/2020-01-21): 0 incidents, 0 major outages
- [Wed, Jan 22](https://down.guide/archive/2020-01-22): 1 incident, 0 major outages
- [Thu, Jan 23](https://down.guide/archive/2020-01-23): 1 incident, 0 major outages
- [Fri, Jan 24](https://down.guide/archive/2020-01-24): 1 incident, 0 major outages
- [Sat, Jan 25](https://down.guide/archive/2020-01-25): 2 incidents, 0 major outages
- [Sun, Jan 26](https://down.guide/archive/2020-01-26): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2020-W04), worst first.

- **Shopify**: [Failures with Shopify Shipping, Shopify Pay and Admin access](https://down.guide/DWN-e935759d4f) (Major outage; lasted 23m; started 2020-01-20 14:31 UTC; Admin, Checkout)
- **Stitch**: [Legacy Database Integration Extraction Issues](https://down.guide/DWN-dbc653b492) (Partial outage; lasted 14h 13m; started 2020-01-22 22:26 UTC; app.stitchdata.com)
- **Filestack**: [Video Processing API issues](https://down.guide/DWN-45742ddb90) (Partial outage; lasted 48m; started 2020-01-24 20:26 UTC; Conversions)
- **Shopify**: [PayPal not processing payments](https://down.guide/DWN-ee4f06ade6) (Partial outage; lasted 25m; started 2020-01-25 19:48 UTC; Checkout, Point of Sale)

## Other weeks
- [Previous week: Jan 13 to Jan 19, 2020](https://down.guide/archive/2020-W03)
- [Next week: Jan 27 to Feb 2, 2020](https://down.guide/archive/2020-W05)

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