# What broke on 2025-10-09

- Incidents: 24 at 21 providers; major outages: 2
- Downtime: 3h 33m

## Worst
- **Cypress Cloud**: [GitHub Issues](https://down.guide/DWN-074ca58fe0) (Major outage; lasted 1h 31m; started 2025-10-09 15:10 UTC; Upstream Service Provider)
- **Hume AI**: [Service outage affecting EVI and Octave services](https://down.guide/DWN-309bc084f9) (Major outage; lasted 1h 27m; started 2025-10-09 18:47 UTC)
- **Ably**: [Ably website, customer dashboard & Control API issues](https://down.guide/DWN-9540c63791) (Partial outage; lasted 0m; started 2025-10-09 14:10 UTC; Ably Website)
- **Front**: [Some Canadian customers are experiencing degraded messaging capability](https://down.guide/DWN-74fcbc8651) (Degraded; lasted 1d 2h; started 2025-10-09 21:29 UTC; App, SMTP (non-Gmail / O365), Gmail +1)
- **Voyage AI**: [Reranker service degradation](https://down.guide/DWN-a1b69ae651) (Degraded; lasted 45m; started 2025-10-09 21:00 UTC; API)
- **Hightouch**: [Subset of syncs failing](https://down.guide/DWN-9de8e495d8) (Partial outage; lasted 35m; started 2025-10-09 00:18 UTC; Destinations)
- **SMTP2GO**: [Activity Report: "Processed" Emails](https://down.guide/DWN-4c3909d337) (Degraded; lasted 8h; started 2025-10-09 14:46 UTC; Member Dashboard)
- **Grammarly**: [Generative AI assistance is not available in Grammarly for Windows](https://down.guide/DWN-7d4511f65e) (Degraded; lasted 4h 20m; started 2025-10-09 09:56 UTC; Grammarly for Windows, Generative AI assistance; us)
- **Codecov**: [Test Analytics are down](https://down.guide/DWN-26df2657be) (Degraded; lasted 6d; started 2025-10-09 01:00 UTC)
- **Iterable**: [Incident Status Update: Journey Exit Malfunction](https://down.guide/DWN-4d7bd4492c) (Degraded; lasted 5d 5h; started 2025-10-09 14:48 UTC; Global Web Application)

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=recap-2025-10-09), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.