# What broke on 2025-11-13

- Incidents: 13 at 11 providers; major outages: 0
- Downtime: 1h 5m

## Worst
- **Cloudflare**: [Cloudflare Dashboard and Cloudflare API service issues](https://down.guide/DWN-f872200377) (Partial outage; lasted 1h 5m; started 2025-11-13 16:18 UTC; Dashboard, Email Routing, API +12)
- **SMTP2GO**: [Subaccounts: Verified Senders Issue](https://down.guide/DWN-ecb3d69775) (Degraded; lasted 7h 48m; started 2025-11-13 15:40 UTC; Member Dashboard)
- **1Password**: [Item Usage Metrics Not Updating in Real Time](https://down.guide/DWN-7ff0936987) (Degraded; lasted 4d 15h; started 2025-11-13 23:55 UTC; Admin console, Admin console, Admin console +5)
- **Drata**: [Security Training Failures](https://down.guide/DWN-9e56781292) (Degraded; lasted 20h 51m; started 2025-11-13 00:59 UTC)
- **Aircall**: [Agent experience degraded](https://down.guide/DWN-6392db736c) (Degraded; lasted 2h 24m; started 2025-11-13 13:59 UTC; Inbound Calls)
- **Cloudflare**: [Issues with Cloudflare WARP and Cloudflare Zero Trust](https://down.guide/DWN-66e6be794b) (Degraded; lasted 2h 12m; started 2025-11-13 21:38 UTC; Zero Trust, Cloudflare One Client)
- **Apollo.io**: [app.apollo.io - website not loading / slow](https://down.guide/DWN-b4d8419302) (Degraded; lasted 39m; started 2025-11-13 09:36 UTC)
- **Stytch**: [Increased latency in the live API](https://down.guide/DWN-4b803a6e5b) (Degraded; lasted 0m; started 2025-11-13 14:06 UTC; Live API)
- **EasyPost**: [Issues purchasing labels using FedEx Default/Wallet Acounts](https://down.guide/DWN-1a6fb136c7) (Operational; lasted 8h 41m; started 2025-11-13 22:39 UTC)
- **Prisma Data Platform**: [Intermittent connection failures from Accelerate to Prisma Postgres databases in US East](https://down.guide/DWN-4a730a26cf) (Degraded; lasted 6h 52m; started 2025-11-13 10:09 UTC; Prisma Postgres, Prisma Accelerate; us)

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