# What broke on 2026-01-09

- Incidents: 21 at 21 providers; major outages: 3
- Downtime: 1d 16h

## Worst
- **Brex**: [Expense service unavailable](https://down.guide/DWN-b0d5f8ce76) (Major outage; lasted 1h 4m; started 2026-01-09 19:43 UTC; Spend Management)
- **SambaNova Cloud**: [SambaNova Cloud  Down](https://down.guide/DWN-b1854dcf7f) (Major outage; lasted 12m; started 2026-01-09 19:59 UTC; SambaCloud Playground, SambaCloud API Gateway)
- **Box**: [\[Critical\] Issues with Logins, Notes and API](https://down.guide/DWN-476b1ad424) (Major outage; lasted 0m; started 2026-01-09 07:14 UTC; us)
- **Sourcegraph**: [Issues with Batch Changes publishing](https://down.guide/DWN-b7d7c0d439) (Partial outage; lasted 13h 3m; started 2026-01-09 02:59 UTC)
- **Retell AI**: [Outbound Calling Service Degradation](https://down.guide/DWN-d79502f545) (Partial outage; lasted 1h 56m; started 2026-01-09 08:30 UTC; Phone Call)
- **Convex**: [Intermittent increased error rates](https://down.guide/DWN-32c148ab7a) (Partial outage; lasted 49m; started 2026-01-09 00:51 UTC; Free & Starter)
- **PlanetScale**: [API availability issues](https://down.guide/DWN-a597a87c89) (Partial outage; lasted 17m; started 2026-01-09 01:29 UTC)
- **Segment**: [We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.](https://down.guide/DWN-2c473b0fc2) (Degraded; lasted 39m; started 2026-01-09 20:39 UTC; Streaming Destinations (US), Streaming Destinations (EU); eu, us)
- **Cloudflare**: [Analytics Delays](https://down.guide/DWN-23d7d126ac) (Degraded; lasted 1d 4h; started 2026-01-09 07:46 UTC; Analytics)
- **Mux**: [Possible Mux Data historical metrics delays](https://down.guide/DWN-99ba25e256) (Degraded; lasted 1h 6m; started 2026-01-09 22:51 UTC; Mux Data - Data Collection)

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