# What broke on 2026-03-21

- Incidents: 10 at 9 providers; major outages: 2
- Downtime: 4d 20h

## Worst
- **Anthropic**: [Elevated error rates on Claude Opus and Sonnet 4.6](https://down.guide/DWN-93d3041e0a) (Partial outage; lasted 1h 35m; started 2026-03-21 00:07 UTC; claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com) +1)
- **Railway**: [DNS Resolution Failures](https://down.guide/DWN-3b227911a5) (Major outage; lasted 37m; started 2026-03-21 19:18 UTC; EU West (Amsterdam, Netherlands), TCP Proxy (Metal), Southeast Asia (Singapore) +2; apac, eu, us)
- **Help Scout**: [Folder and View Issues](https://down.guide/DWN-72caafa462) (Degraded; lasted 23h 41m; started 2026-03-21 16:39 UTC; Mailbox counts, folders, reports, search results)
- **Coinbase**: [Litecoin Network - Delayed Transactions](https://down.guide/DWN-56b5b1a1a1) (Degraded; lasted 1h 35m; started 2026-03-21 02:02 UTC; Litecoin)
- **Firecrawl**: [API is degraded](https://down.guide/DWN-a60e785faa) (Degraded; lasted 55m; started 2026-03-21 08:27 UTC)
- **Sanity**: [Elevated error rates on the Asset CDN](https://down.guide/DWN-e3282474af) (Degraded; lasted 0m; started 2026-03-21 16:26 UTC)
- **Twilio**: [SMS Delivery Delays from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus](https://down.guide/DWN-addef6e061) (Degraded; lasted 16h 28m; started 2026-03-21 02:41 UTC; SMS, APAC, SMS, Europe; apac, eu)
- **Twilio**: [User Authentication Identity API Errors in Canada](https://down.guide/DWN-461f9224b0) (Degraded; lasted 4h 43m; started 2026-03-21 07:16 UTC; Lookup Identity Match, Lookup SIM Swap; ca)
- **Imperva**: [\[INC-997\] New York 2, NY (EWR) Data Center Issue](https://down.guide/DWN-0c49e2cf57) (Partial outage; lasted 3h 33m; started 2026-03-21 06:00 UTC; New York 2, NY (EWR))
- **Snowflake**: [AWS - US West (Oregon): INC0154019](https://down.guide/DWN-250f705c2a) (Major outage; lasted 34m; started 2026-03-21 06:38 UTC; Databases, Tables, and Views, Virtual Warehouses, Data Loading and Unloading +9; us)

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