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Asana

Automations not running for EU users

Degraded Lasted 1h 10m · started · Asana's page

Level
confirmed
Worst impact
Degraded
Components
Automations and Background Actions
Regions
eu

What to do

  • Check whether you use Asana Automations and Background Actions in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.

    Anything that failed between 2026-09-21 14:59 UTC and 2026-09-21 16:10 UTC may need a replay.
  • Subscribe to Asana's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=asana works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Asana 4

  1. identified

    We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. monitoring

    We're currently working our way through the backlog of automations that did not run.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5c6cebf10c

Is Asana still down?

No, this incident was resolved 2026-09-21 16:10 UTC. For Asana's live state, see https://down.guide/asana.

How long did it last?

1h 10m, from 2026-09-21 14:59 UTC to 2026-09-21 16:10 UTC, by the times Asana posted.

What was affected?

Asana named Automations and Background Actions in eu.

What caused it?

Asana hasn't published a root cause. If it does, it shows here.

Where does this come from?

Asana's official status page, https://status.asana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.