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Asana

Transient application errors

Operational Lasted 1h 2m · started · Asana's page

Level
confirmed
Worst impact
Operational
Components
App, App, App, App, API, API, API, API, Mobile, Mobile, Mobile, Mobile, Automations and Background Actions, Automations and Background Actions, Automations and Background Actions, Automations and Background Actions, Webhooks and Event Streams, Webhooks and Event Streams, Webhooks and Event Streams, Webhooks and Event Streams, Notifications, Notifications, Notifications, Notifications

What to do

  • Check whether you use Asana App, App, App, App and 20 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 2m it lasted.

    Anything that failed between 2025-04-25 22:42 UTC and 2025-04-25 23:44 UTC may need a replay.
  • Subscribe to Asana's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=asana works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Asana 2

  1. monitoring

    We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.

    provider

  2. resolved

    We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-972d4b19d9

Is Asana still down?

No, this incident was resolved 2025-04-25 23:44 UTC. For Asana's live state, see https://down.guide/asana.

How long did it last?

1h 2m, from 2025-04-25 22:42 UTC to 2025-04-25 23:44 UTC, by the times Asana posted.

What was affected?

Asana named App, App, App, App and 20 more.

What caused it?

Asana hasn't published a root cause. If it does, it shows here.

Where does this come from?

Asana's official status page, https://status.asana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.