# Transient application errors

- Provider: [Asana](https://down.guide/asana)
- Level: confirmed
- Impact: Operational
- lasted 1h 2m
- started 2025-04-25 22:42 UTC
- App, App, App +21
- id: DWN-972d4b19d9
- Official page: https://stspg.io/8b98dmclc3fz

## Updates from Asana
### 2025-04-25 22:42 UTC: monitoring
We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.

### 2025-04-25 23:44 UTC: resolved
We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.

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