# Errors loading Asana

- Provider: [Asana](https://down.guide/asana)
- Level: confirmed
- Impact: Operational
- lasted 3h 31m
- started 2026-03-26 15:03 UTC
- App
- us
- id: DWN-ca1c21f941
- Official page: https://stspg.io/74xk62813f57

## Updates from Asana
### 2026-03-26 15:03 UTC: investigating
We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and will provide an update within an hour.

### 2026-03-26 15:50 UTC: monitoring
We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh.

### 2026-03-26 18:34 UTC: resolved
This incident has been resolved.

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