# Notifications and Background Actions delayed in EU

- Provider: [Asana](https://down.guide/asana)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-04-29 23:09 UTC
- eu
- id: DWN-e007fb40bf
- Official page: https://stspg.io/hssp9tkgwr4z

## Updates from Asana
### 2026-04-20 17:00 UTC: resolved
Between April 20th and April 24th, 60% of email and inbox notifications were delayed by at least one hour in EU. Notifications were delayed up to 3 days. Other resource intensive background actions were also impacted at a lesser rate.

### 2026-04-30 00:34 UTC: postmortem
Starting on \*\*April 20th, 2026 at 10:00 AM PDT\*\*, a combination of scaled-up background action jobs in the EU and a recent change to how date time trigger volume is managed overloaded the system that processes resource intensive background action jobs. This caused multi-hour delays in email and inbox notifications in the EU and prevented date time triggers from executing in all regions. Engineers were first alerted on \*\*April 21st\*\* by our monitoring systems, but did not recognize the full scope of the incident until \*\*April 23rd\*\*. On April 23rd, the change to manage date time trigger volume was reverted and the problematic background action jobs were isolated. All delayed notifications were sent by \*\*April 24th, 11:30 AM PDT\*\*, and all delayed date time triggers were executed by \*\*April 27th, 4:00 AM PDT\*\*.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).