# Disruption to Dropbox Sign and BambooHR integrations

- Provider: [Ashby](https://down.guide/ashby)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 38m
- started 2026-10-21 14:31 UTC
- HRIS Integration, Dropbox Sign
- id: DWN-43809daa2a
- Official page: https://stspg.io/jcvsb2b6wfkl

## Updates from Ashby
### 2026-10-21 14:31 UTC: identified
Dropbox Sign and BambooHR are experiencing service disruptions, affecting their integrations with Ashby.
E-signature workflows using Dropbox Sign may fail or be delayed, including creating and sending requests, sending reminders, and cancelling requests. BambooHR integration data updates and new-hire transfers may also fail or be delayed.
Both providers are performing emergency maintenance. We are monitoring their recovery and will share another update as more information becomes available.

### 2026-10-21 16:44 UTC: identified
Dropbox Sign has recovered, and its integration with Ashby is now working normally. E-signature workflows, including creating and sending requests, sending reminders, and cancelling requests, are functioning as expected.

### 2026-10-21 19:09 UTC: resolved
BambooHR has recovered, and its integration with Ashby is now working normally. Data updates and new-hire transfers are processing as expected.

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