# Notes cannot be created by external recruiters

- Provider: [Ashby](https://down.guide/ashby)
- Level: confirmed
- Impact: Degraded
- lasted 1h 40m
- started 2026-05-28 13:34 UTC
- Recruiting
- id: DWN-a60f3de8c1
- Official page: https://stspg.io/k14v5jllt01r

## Updates from Ashby
### 2026-05-28 13:34 UTC: identified
We have identified an issue with external/agency recruiters being unable to add notes to candidates' profiles. A fix is being deployed.

### 2026-05-28 14:02 UTC: monitoring
We have deployed the fix and are monitoring the situation.

### 2026-05-28 15:14 UTC: resolved
This incident has been resolved.

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