# Disruption to AI features

- Provider: [Ashby](https://down.guide/ashby)
- Level: confirmed
- Impact: Degraded
- lasted 2h 9m
- started 2026-10-21 11:18 UTC
- Recruiting
- id: DWN-d3c491663b
- Official page: https://stspg.io/133jg3b7cp0x

## Updates from Ashby
### 2026-10-21 11:18 UTC: investigating
Some AI features may be delayed or temporarily unavailable due to an issue with our upstream AI provider. We are monitoring the situation and will share another update as more information becomes available.

### 2026-10-21 11:38 UTC: identified
We are seeing signs of recovery following the disruption to our upstream AI provider. Some AI features may still experience intermittent delays or errors. We are monitoring closely and will share another update once we have confirmed sustained recovery.

### 2026-10-21 13:13 UTC: monitoring
We have applied a mitigation and are monitoring recovery. We are also addressing any remaining impact from the incident. We’ll share another update once recovery is confirmed.

### 2026-10-21 13:27 UTC: resolved
We have completed recovery for requests affected during the incident.

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