# Degraded performance for requests using Slam-1

- Provider: [AssemblyAI](https://down.guide/assemblyai)
- Level: confirmed
- Impact: Degraded
- lasted 2h 49m
- started 2025-10-31 10:38 UTC
- Asynchronous API
- id: DWN-456700667d
- Official page: https://stspg.io/pcvjj93txy67

## Updates from AssemblyAI
### 2025-10-31 10:38 UTC: investigating
We are currently investigating an issue that is leading to longer-than-usual processing times for pre-recorded audio transcriptions using the Slam-1 model that is resulting in some transcripts being returned with server errors. Requests using the Universal model, which is enabled by default, are not affected by this issue.

### 2025-10-31 10:39 UTC: investigating
We are continuing to investigate this issue.

### 2025-10-31 10:42 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-31 11:49 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-31 13:27 UTC: resolved
This incident has been resolved.

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