# Pre-recorded Universal-3-pro and Universal-3-5-pro degradation in the EU

- Provider: [AssemblyAI](https://down.guide/assemblyai)
- Level: confirmed
- Impact: Major outage
- lasted 1h 26m
- started 2026-06-24 09:13 UTC
- Asynchronous API
- eu
- id: DWN-9852c5db06
- Official page: https://stspg.io/34ck4v4pddvf

## Updates from AssemblyAI
### 2026-06-24 09:13 UTC: investigating
We are currently investigating degradations affecting only traffic to the EU versions of Universal-3Pro and Universal-3-5-pro for pre-recorded audio transcription.

### 2026-06-24 09:34 UTC: identified
Our engineering team has identified the issue and is actively working to implement a fix. We will continue to provide updates as more information becomes available.

### 2026-06-24 10:16 UTC: monitoring
A fix has been implemented and requests to the EU versions of Universal-3-Pro and Universal-3-5-Pro no longer show degradations. We are continuing to monitor to ensure stability.

### 2026-06-24 10:40 UTC: resolved
The issue affecting EU pre-recorded transcription for Universal-3-Pro and Universal-3-5-Pro has been fully resolved, the fix was implemented at 10:05 UTC. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to support@assemblyai.com.

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