# Delayed processing of transcripts on Slam

- Provider: [AssemblyAI](https://down.guide/assemblyai)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 20m
- started 2025-11-20 08:21 UTC
- Asynchronous API
- us, us-west-2
- id: DWN-c98742b11b
- Official page: https://stspg.io/tmgyvxrj413d

## Updates from AssemblyAI
### 2025-11-20 08:21 UTC: investigating
We are currently investigating an issue where there has been delayed processing of transcripts on Slam-1, specifically in our us-west-2 region. This began at 5:43 UTC. Customers will experience queueing or erroring of transcripts when using our Slam-1 model. Our Universal model is not affected by this incident.

### 2025-11-20 08:26 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-11-20 08:47 UTC: monitoring
A fix has been implemented and our team is monitoring the results. Slam-1 has resumed normal processing.

### 2025-11-20 09:41 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).