# Degraded realtime performance

- Provider: [Attio](https://down.guide/attio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 23m
- started 2025-10-30 11:56 UTC
- id: DWN-0e30d4f9d2
- Official page: https://status.attio.com/incidents/01K8TFKCQW0MGX4HQE5B07M5EZ

## Updates from Attio
### 2025-10-30 11:56 UTC: investigating
We are investigating a system outage that is affecting our realtime sync engine. The realtime engine is responsible for updating information in the UI of our applications as changes are received by our backend.
As a workaround, refreshing the page will ensure the latest information is available in the UI.

### 2025-10-30 16:43 UTC: monitoring
The identified issue has now been resolved.
Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

### 2025-10-30 17:19 UTC: resolved
The issue has now been resolved.
We’re sorry for any inconvenience caused.

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