# Reports of platform availability issues

- Provider: [Attio](https://down.guide/attio)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 16m
- started 2025-06-12 18:40 UTC
- id: DWN-27f1552458
- Official page: https://status.attio.com/incidents/01JXJQ3RV7GR0TSN6CQXF16792

## Updates from Attio
### 2025-06-12 18:40 UTC: investigating
We're aware of an issue with a downstream provider that is impacting platform availability.
Our team is working to resolve the issue as quickly as possible.

### 2025-06-12 19:18 UTC: identified
We're currently investigating a major issue with one of our infrastructure providers that's resulting in increased latency for users.
A small subset of users may also be unable to access the platform entirely. We're working to resolve this as quickly as possible and will continue to provide updates.

### 2025-06-12 19:36 UTC: monitoring
We're seeing signs of recovery and are closely monitoring the situation. We'll continue to share updates as we receive them from our infrastructure provider.

### 2025-06-12 20:56 UTC: resolved
The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.

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