# Platform avaliblity issues

- Provider: [Attio](https://down.guide/attio)
- Level: confirmed
- Impact: Degraded
- lasted 10h 5m
- started 2025-11-18 11:42 UTC
- id: DWN-2dae2c722e
- Official page: https://status.attio.com/incidents/01KABCBS205TWY63XNRMWP40H4

## Updates from Attio
### 2025-11-18 11:42 UTC: investigating
We're investigating reports of intimitent platform availability issues.
We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

### 2025-11-18 11:44 UTC: identified
We’re currently experiencing service degradation due to an issue with one of our upstream providers.
We’re working closely with them to restore full functionality as soon as possible.

### 2025-11-18 12:15 UTC: identified
We are continuing to work with our upstream provider as they work toward a full resolution.
We’ll share further updates as soon as more information becomes available.

### 2025-11-18 14:57 UTC: monitoring
Our upstream provider has resolved the underlying issue, and the platform is now available again. We’re currently working through a backlog of background tasks, but all core functionality has been restored

### 2025-11-18 21:47 UTC: resolved
The issue has now been resolved.
We apologize for any inconvenience caused.

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