# Investigating reports of elevated latency in the web app & api

- Provider: [Attio](https://down.guide/attio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 42m
- started 2025-07-29 17:37 UTC
- id: DWN-4a2ee5a3ea
- Official page: https://status.attio.com/incidents/01K1BM5G616KN3W4JEGKGJEP0W

## Updates from Attio
### 2025-07-29 17:37 UTC: investigating
An issue has been identified causing elevated latency in the web app & api.
We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

### 2025-07-29 17:40 UTC: identified
We have identified the root cause and our team is working to resolve the issue as quickly as possible.

### 2025-07-29 22:19 UTC: resolved
The issue has now been resolved.
We’re sorry for any inconvenience caused.

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