# Elevated 500 errors on customer methods

- Provider: [Autumn](https://down.guide/autumn)
- Level: confirmed
- Impact: Partial outage
- lasted 14m
- started 2026-06-08 17:55 UTC
- id: DWN-457bee2360
- Official page: https://status.useautumn.com/incidents/01KTM6094FEXYPD2W7JW1VN2HM

## Updates from Autumn
### 2026-06-08 17:55 UTC: identified
We are aware ~1% of requests are receiving 500 responses - we are actively working with our provider to resolve this.

### 2026-06-08 18:09 UTC: resolved
Resolved

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