# Elevated 500 errors on customer methods

- Provider: [Autumn](https://down.guide/autumn)
- Level: confirmed
- Impact: Partial outage
- lasted 15m
- started 2026-07-23 09:19 UTC
- id: DWN-eca4202433
- Official page: https://status.useautumn.com/incidents/01KY74C7R7JMA75JG08N7E76W1

## Updates from Autumn
### 2026-07-23 09:19 UTC: identified
The issue has been identified and we are working on resolving it.

### 2026-07-23 09:35 UTC: resolved
The issue has now been fully resolved.

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