Avalara: Avalara Exemption Certificate Management Service Degradation

What to do

Check whether you use Avalara Avalara Exemption Certificate Management. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 3h 44m it lasted.
Anything that failed between 2026-06-29 17:09 UTC and 2026-06-29 20:52 UTC may need a replay.
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https://down.guide/feed?provider=avalara works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingJun 29, 2026, 5:09 PM UTC
Avalara Exemption Certificate Management customers may be experiencing a delay in certificate changes applying. A response team is actively investigating the issue. This page will be kept up to date with new information.
provider
monitoringJun 29, 2026, 6:23 PM UTC
The response team has addressed the issue impacting Avalara Exemption Certificate Management and continues to monitor service to ensure the return of full service for all customers.
provider
resolvedJun 29, 2026, 8:52 PM UTC
The Avalara Exemption Certificate Management service has been fully restored.
provider

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None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Avalara still down?

No, this incident was resolved 2026-06-29 20:52 UTC. For Avalara's live state, see https://down.guide/avalara.

How long did it last?

3h 44m, from 2026-06-29 17:09 UTC to 2026-06-29 20:52 UTC, by the times Avalara posted.

What was affected?

Avalara named Avalara Exemption Certificate Management.

What caused it?

Avalara hasn't published a root cause. If it does, it shows here.

Where does this come from?

Avalara's official status page, https://status.avalara.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.