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AWS

EC2 (us-east-1): Intermittent missing or delayed EC2 instance and status check metrics

Degraded Lasted 2h 37m · started · AWS's page

Level
confirmed
Worst impact
Degraded
Components
EC2
Regions
us-east-1
Down Index
50of 100

What to do

  • Check whether you use AWS EC2 in us-east-1. Check your stack

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  • Confirm your retries, queues and scheduled jobs caught up after the 2h 37m it lasted.

    Anything that failed between 2026-02-25 18:14 UTC and 2026-02-25 20:51 UTC may need a replay.
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Updates from AWS 5

  1. investigating

    We are experiencing intermittent missing or delayed EC2 instance and status check metrics in the US-EAST-1 Region. Alarms on delayed or missing metrics may transition into an INSUFFICIENT_DATA state. We are taking multiple parallel paths to mitigate this issue. While underlying resources are not affected by this issue, customers with automated actions based off of delayed or missing metric data may see their automations start. EC2 APIs are not impacted and therefore EC2 AutoScaling will not be affected by this issue.

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  2. investigating

    We can confirm issues with intermittent missing and/or delayed EC2 instance metrics and status checks in the US-EAST-1 Region. While existing instances are unaffected by this issue and operating normally, metrics and status checks may be delayed or reporting INSUFFICIENT_DATA. We have identified the issue to be in an underlying subsystem responsible for publishing EC2 metric data to CloudWatch. Engineers were automatically engaged, and continue to investigate multiple paths to mitigate the issue in parallel. We recommend customers treat the INSUFFICIENT_DATA state as missing data instead of an alarm breach, especially when configuring the alarm to stop, terminate, reboot, or recover an instance. More information is available here . While we do not have a firm ETA for resolution, we will provide another update by 12:30 PM, or sooner if we have additional information to share.

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  3. investigating

    We are seeing early signs of recovery and continue to work toward full resolution. We will continue to provide updates.

    provider

  4. investigating

    We can confirm significant signs of recovery, and continuing to monitor to ensure stability. At this time, missing/delayed metrics and instance status checks are recovered. We are actively working to backfill delayed data.

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  5. investigating

    Between 7:00 AM and 12:05 PM PST, we experienced errors while publishing EC2 instance metrics and status checks in the US-EAST-1 Region. This issue resulted in metrics and status checks to be delayed or report INSUFFICIENT_DATA. EC2 APIs and instances were unaffected by this issue and continue to operate normally. We were automatically engaged at 7:05 AM and began identifying multiple parallel paths to mitigate the issue. By 7:20 AM, we identified that the issue was related to an underlying subsystem responsible for publishing EC2 metric data to CloudWatch. By 12:03 PM, we completed our mitigation efforts and observed full recovery at 12:05 PM. New metrics are being published as expected. Delayed metrics are in the process of backfilling and may take a few hours to fully complete. The issue has been resolved and the service is operating normally.

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Corrections

None so far.

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Questions about DWN-70da84b952

Is AWS still down?

No, this incident was resolved 2026-02-25 20:51 UTC. For AWS's live state, see https://down.guide/aws.

How long did it last?

2h 37m, from 2026-02-25 18:14 UTC to 2026-02-25 20:51 UTC, by the times AWS posted.

What was affected?

AWS named EC2 in us-east-1.

What caused it?

AWS hasn't published a root cause. If it does, it shows here.

Where does this come from?

AWS's official status page, https://health.aws.amazon.com/health/status, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.