# Login issues

- Provider: [Axiom](https://down.guide/axiom)
- Level: confirmed
- Impact: Partial outage
- lasted 13m
- started 2026-11-04 12:14 UTC
- id: DWN-29e6ecbb81
- Official page: https://status.axiom.co/incidents/01M6K7Q2P1SVP9CG4FF86G8A2A

## Root cause
> Our team is working to identify the cause.

[Postmortem](https://status.axiom.co/incidents/01M6K7Q2P1SVP9CG4FF86G8A2A)

## Updates from Axiom
### 2026-11-04 12:14 UTC: investigating
We are investigating reports that customers cannot log in to Axiom. Customers signing in may encounter an error when starting or completing sign-in. Our team is working to identify the cause. We will share an update as soon as we have more information.

### 2026-11-04 12:17 UTC: identified
The cause of the issue has been identified.

### 2026-11-04 12:24 UTC: monitoring
A fix has been rolled out, we will continue to monitor the situation to ensure the issue has been resolved.

### 2026-11-04 12:27 UTC: resolved
All Login capabilities should be restored.

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