Elevated query errors in US region

What to do

• Check whether you use Axiom in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 51m it lasted.

  Anything that failed between 2026-10-14 19:12 UTC and 2026-10-14 20:03 UTC may need a replay.

• Subscribe to Axiom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=axiom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Axiom 3

1. investigatingOct 14, 2026, 7:12 PM UTC

   We've observed elevated error rates and slower responses for some queries in the US region. You may see failed or partially loaded dashboards, query errors (HTTP 500), or failed queries from the API and monitors. Ingest is not affected, and no data has been lost. Failed queries can be retried. We'll post another update within 30 minutes or as soon as we know more.

   provider

2. monitoringOct 14, 2026, 7:30 PM UTC

   We've rolled back the change behind the US query errors. Since 19:15 UTC, query error rates have been back to normal. We're monitoring and will post another update by 20:00 UTC.

   provider

3. resolvedOct 14, 2026, 8:03 PM UTC

   Query performance in the US region has been fully restored since 19:15 UTC. Between 18:05 and 19:15 UTC, some queries and dashboards returned errors and some monitor runs were missed or delayed. Ingest was not affected and no data was lost. We'll share a follow-up describing what we're changing to prevent this.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.