Email notifications delayed for Legacy EU monitors

What to do

• Check whether you use Axiom in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-04-14 09:43 UTC and 2026-03-30 09:40 UTC may need a replay.

• Subscribe to Axiom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=axiom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Axiom 1

1. resolvedMar 30, 2026, 9:40 AM UTC

   Between March 30 and April 13, a configuration issue prevented email notifications from firing for monitors on our Legacy EU infrastructure (not EU edge deployment). Monitor evaluation was functioning correctly during this period — monitors were being evaluated and other notification channels were unaffected — but email delivery through our email provider was misconfigured for the EU region. The issue has been resolved. Email notifications are now firing correctly for all EU monitors. If you believe you missed critical email alerts during this window, we recommend reviewing your monitor history in the Axiom dashboard. We apologize for the disruption and are putting safeguards in place to prevent similar issues in the future.

   provider

Corrections

None so far.

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