Metrics ingestion and query disruption

What to do

• Check whether your product depends on Axiom. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-10-15 11:23 UTC and 2026-10-15 11:07 UTC may need a replay.

• Subscribe to Axiom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=axiom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

We have identified the cause and are working to restore normal operation.

Updates from Axiom 3

1. identifiedOct 15, 2026, 10:55 AM UTC

   We are investigating an issue affecting Metrics ingestion (using the `/v1/metrics` endpoint) and querying following an infrastructure change. Affected customers may experience failed or delayed metric ingestion, and recently ingested metrics may not appear in query results. We have identified the cause and are working to restore normal operation.

   provider

2. resolvedOct 15, 2026, 11:07 AM UTC

   We've fixed the problem and Metrics ingest is back to normal.

   provider

3. resolvedOct 15, 2026, 11:54 AM UTC

   The query service was also affected during the incident, it failed to discover recent metric data during this time window, and this is fixed now

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.