# Metrics ingestion and query disruption

- Provider: [Axiom](https://down.guide/axiom)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-10-15 11:23 UTC
- id: DWN-f4becd2c6f
- Official page: https://status.axiom.co/incidents/01M4ZMT8EKCC3R0F4YN9R3ANB5

## Root cause
> We have identified the cause and are working to restore normal operation.

[Postmortem](https://status.axiom.co/incidents/01M4ZMT8EKCC3R0F4YN9R3ANB5)

## Updates from Axiom
### 2026-10-15 10:55 UTC: identified
We are investigating an issue affecting Metrics ingestion (using the \`/v1/metrics\` endpoint) and querying following an infrastructure change. Affected customers may experience failed or delayed metric ingestion, and recently ingested metrics may not appear in query results.
We have identified the cause and are working to restore normal operation.

### 2026-10-15 11:07 UTC: resolved
We've fixed the problem and Metrics ingest is back to normal.

### 2026-10-15 11:54 UTC: resolved
The query service was also affected during the incident, it failed to discover recent metric data during this time window, and this is fixed now

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