# MDR Generation Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 2h 40m
- started 2026-09-02 09:16 UTC
- Bandwidth App
- id: DWN-0668da2dfb
- Official page: https://stspg.io/jgwlc1h6jpnf

## Updates from Bandwidth
### 2026-09-02 09:16 UTC: identified
Bandwidth teams have d identified an incident where MDRs may not fully populate for recorded traffic. Teams are working to restore expected reporting.

### 2026-09-02 09:38 UTC: monitoring
Teams are observing expected reporting behavior and will monitor for stability.

### 2026-09-02 11:56 UTC: resolved
This incident has been resolved.

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