# 911 Provisioning Incident - Bandwidth App

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 51m
- started 2026-07-15 13:33 UTC
- 9-1-1 Provisioning Service
- id: DWN-06d6d08a80
- Official page: https://stspg.io/1kkzf988qn4z

## Updates from Bandwidth
### 2026-07-15 13:33 UTC: investigating
Teams are investigating an incident impacting the ability to geo-code 911 provisioning requests in the Bandwidth App. These requests will fail to complete.

### 2026-07-15 15:10 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-15 15:23 UTC: resolved
This incident has been resolved.

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