# Outbound MMS Messaging Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Partial outage
- lasted 1d 22h
- started 2026-05-19 21:58 UTC
- MMS Messaging (MM4)
- id: DWN-0aa0c83993
- Official page: https://stspg.io/dvh96788r289

## Updates from Bandwidth
### 2026-05-19 21:58 UTC: identified
Bandwidth teams have identified an off-network industry condition impacting outbound MMS messaging across multiple carriers. These messages may not deliver as expected. The Bandwidth network remains operational.

### 2026-05-20 21:10 UTC: identified
The impaired industry vendor continues to work towards a resolution.

### 2026-05-21 12:57 UTC: identified
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.

### 2026-05-21 19:02 UTC: identified
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.

### 2026-05-21 20:34 UTC: resolved
This incident has been resolved.

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