# Bandwidth Local Market Impairment - 973 - Palm Springs, CA

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Major outage
- lasted 16h 58m
- started 2026-10-22 07:04 UTC
- 973 - Palm Springs, CA
- id: DWN-23112bf101
- Official page: https://stspg.io/xbmlpcy75k1s

## Root cause
> Our carrier has identified the cause of this incident and is working to complete repairs.

[Postmortem](https://stspg.io/xbmlpcy75k1s)

## Updates from Bandwidth
### 2026-10-22 07:04 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-10-22 09:43 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-10-22 12:53 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-10-22 15:44 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-10-22 19:51 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-10-23 00:02 UTC: resolved
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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