# Inbound Calling Incident- UK

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 2d 17h
- started 2026-03-27 20:23 UTC
- Inbound Calling - United Kingdom
- id: DWN-25ac793dea
- Official page: https://stspg.io/25cgq47kkpl6

## Updates from Bandwidth
### 2026-03-27 20:23 UTC: investigating
Teams are investigating an off-network incident impacting Inbound UK based calls from British Telecom, where calls experience one-way audio. Teams are working with BT to restore expected calling behavior.

### 2026-03-27 23:38 UTC: identified
The impacted off net provider has identified the source of this issue and they are working to restore expected two-way audio.

### 2026-03-30 11:18 UTC: monitoring
Teams are observing expected network performance. We will continue monitoring for stability.

### 2026-03-30 14:17 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).