# Bandwidth Local Market Impairment - 248 - Richmond, VA

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 12h 45m
- started 2026-09-12 00:49 UTC
- 248 - Richmond, VA
- id: DWN-272285e94f
- Official page: https://stspg.io/9nqwy63lhppb

## Updates from Bandwidth
### 2026-09-12 00:49 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-12 01:21 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-12 04:24 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-12 08:29 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-12 13:33 UTC: monitoring
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-12 13:34 UTC: monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

### 2026-09-12 13:34 UTC: resolved
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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