# Bandwidth Local Market Impairment - 974 - Rochester, NY

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Major outage
- lasted 29m
- started 2026-09-13 21:26 UTC
- 974 - Rochester, NY
- id: DWN-3437516b21
- Official page: https://stspg.io/jmtncbxzfx81

## Updates from Bandwidth
### 2026-09-13 21:26 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-13 21:55 UTC: resolved
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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