# Bandwidth App Incident - Number Purchase

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 2h 28m
- started 2026-04-13 13:27 UTC
- Bandwidth App
- id: DWN-5798d5bf65
- Official page: https://stspg.io/c7123fynfc31

## Updates from Bandwidth
### 2026-04-13 13:27 UTC: investigating
Bandwidth teams are investigating a small segment of users of the Bandwidth App who are unable to purchase telephone numbers as expected. Teams are working to restore expected number purchasing behaviors.

### 2026-04-13 14:00 UTC: monitoring
Teams are observing expected portal behaviors and are monitoring for stability.

### 2026-04-13 15:55 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).