# Emergency Call CDR Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2026-08-03 11:40 UTC
- Bandwidth App, 9-1-1 Dashboard
- id: DWN-5e15051b94
- Official page: https://stspg.io/sm0yl75bbfzs

## Updates from Bandwidth
### 2026-08-03 11:40 UTC: investigating
Bandwidth with teams are investigating an incident impacting emergency call CDR record generation. These records are delayed in processing. Emergency call routing is not impacted by this incident.

### 2026-08-03 12:39 UTC: resolved
This incident has been resolved.

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