# Messaging Provisioning Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 13m
- started 2026-05-15 18:33 UTC
- Line Feature Management
- id: DWN-6704339ff5
- Official page: https://stspg.io/zzxf05xwkrhg

## Updates from Bandwidth
### 2026-05-15 18:33 UTC: investigating
Bandwidth teams are investigating an incident impacting Toll Free and 10DLC provisioning. These requests are unable to fully provision across the ecosystem. Teams are actively working to restore expected behaviors and is partnering with the impaired vendor.

### 2026-05-15 19:46 UTC: resolved
This incident has been resolved.

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