# Bandwidth Local Market Impairment - 974 - Rochester, NY

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 2h 28m
- started 2026-09-07 07:35 UTC
- 974 - Rochester, NY
- id: DWN-690db4a822
- Official page: https://stspg.io/q0g0j49bbkct

## Updates from Bandwidth
### 2026-09-07 07:35 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-07 09:15 UTC: monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

### 2026-09-07 10:03 UTC: resolved
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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